Return & Exchange Policy

Every piece is printed the moment you order it — nothing sits on a shelf waiting for you. That's how we keep the designs sharp and the small-batch feel real, but it also means returns work a little differently than they do at a big-box store. Here's exactly where we've got you covered.

Damaged, Defective, or Misprinted Items

If something arrives wrong — a warped print, an ink issue, the wrong design, or actual shipping damage — that's on us, no argument.

• Report it within 30 days of delivery.
• Email admin@dollfacedrebellion.com with your order number and a clear photo of the issue.
• We'll send a free reprint or a full refund, your choice. No need to ship the item back.

Wrong Size? We'll Make It Right — Once

Sizing across brands is inconsistent and we know it. If your size just isn't working out:

• We'll send one free reprint in a different size, within 14 days of delivery.
• The original item needs to be unworn, unwashed, and in its original condition — a quick photo confirming this is all we need.
• This applies once per order. If the second size doesn't work either, that one's on us to have gotten right, but we can't keep reprinting indefinitely — reach out and we'll figure out something fair.
• We don't need the original shirt shipped back for this — keep it, gift it, or use it as a rag. Seriously.

Before you order: check the size chart on every product page. It's the single best way to skip this step entirely.

Change of Mind

Since every item is made specifically for your order the moment you check out, we're not able to offer refunds or exchanges for a simple change of mind or if you no longer want the item. We know that's stricter than a typical retailer, and it's the trade-off for small-batch, made-to-order production instead of a warehouse full of extra stock.

How to Start a Claim

• Email admin@dollfacedrebellion.com with your order number.
• Include a photo if it's a damage, defect, or sizing issue.
• We'll respond within 2 business days with next steps.

A Couple of Notes

• Claims submitted after the windows above unfortunately can't be honored — the sooner you reach out, the easier this is for everyone.
• Sale items, custom/personalized orders outside our standard designs, and gift cards are final sale.
• This policy covers items purchased directly from Doll Faced Rebellion. If you bought through a marketplace (Etsy, TikTok Shop, etc.), that platform's return process applies instead.

Questions before or after you order? admin@dollfacedrebellion.com — we'd rather answer it than have you guess.